Mission Statement

"The aim of Lowestoft Shopmobility is to improve the quality of life for mobility impaired people by giving them the freedom and independence to enjoy all the activities that able bodied people take for granted"

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About Us

What is Lowestoft Shopmobility?

We are a registered charity (No. 1100208) committed to the affordable hire of all mobility equipment either long or short term. The equipment includes 4mph mobility scooters, travel scooters, powered wheelchairs, manual wheelchairs, tri-walkers, rollators and walking frames. We are also currently selling new and reconditioned mobility equipment along with batteries for mobility scooters and powered wheelchairs.


The Charity was founded in 1997 and has made over 20,000 hires since then. We hire equipment to those in and around the Waveney area as well as those who are visiting or having a holiday here.

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 Who can use the service?


Anyone whose mobility is restricted by age, illness, disability or accident regardless of whether the restriction is of a permanent or of a temporary nature. The Scheme is open to those who wish to use it on a regular basis (full members) or those who wish to use it on a casual basis (temporary members).


Advice and Instruction.


We can offer free and impartial advice on the use and maintenance of mobility products as well as free instruction on the use of mobility scooters and powered wheelchairs.


D.I.A.L. also offers a free impartial and confidential service, providing information, advice and representation services to all disabled people living in Lowestoft, Waveney and North Suffolk. For more information visit www.lowestoftdial.co.uk 


When and where is the Shopmobility service available?


The service is open four days a week (Monday, Wednesday, Friday and Saturday). 


Between October and March the opening times are:

0930hrs - 1230hrs

1300hrs -  1500hrs


Between April and September the opening hours are (extended by one hour):

0930hrs - 1230hrs

1300hrs - 1600hrs


Our office is at 15 Station Square, Lowestoft.

Between April and September we also hire out equipment from the Boating Lake and Cafe Southwold, which are also open on Sundays and Bank Holidays.